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Is change management the key to improved urban water service delivery? : the case of two water service providers


Document type: report
Download file(s): 172781 (93 KB)
Abstract: This report discusses SNV's support in strengthening the capacity of Isiolo Water and Sewerage Company (IWASCO) and Nanyuki Water and Sewerage Company (NAWASCO) to: 1) improve access to water and sanitation services to residents under its jurisdiction and make deliberate attempt to reach underserved population (the poor) with water and sanitation through environmentally sustainable services, 2) improve functionality of water system through socially responsible commercialization (cost recovery).
Authors: Wario, A. , Nyaboro, F.
Series Title: Case Studies
Country: Kenya
Category: Practice
Keywords: water , sanitation , capacity building , sustainable development
Language: eng
Organization: SNV - Netherlands Development Organisation
PAGE: 5
Place: [The Hague]
Publisher: SNV
Year: 2009
Region: East Africa
Right: © 2009 SNV
Subject: Infrastructure, Transport and Urban Development
Title: Is change management the key to improved urban water service delivery? : the case of two water service providers

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