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Working through others who need to be properly paid, motivated and enthused.
Teams are more effective than individuals…..often as departments.
Horizon scannning and Research & Development are the life blood. The Good Manager is always seeking for the Holy Grail of Excellence.
Outside experts and audit are important to challenge any culture of complacency and to bring in new ways, means and ideas.
An organisation has to change and evolve if it is to survive.