Roanoke Valley Libraries to improve online experience for users with OCLC Wise
Online Computer Library Center (OCLC)
08 Sep 2022
Cooperation Agreements
Roanoke Valley Libraries (RVL), in Virginia, which includes libraries in Botetourt County, City of Roanoke, City of Salem, and County of Roanoke, has signed on to implement OCLC Wise, the first community engagement system for U.S. public libraries.
Wise is a holistic system that takes community engagement and collection management to a new level by combining the power of customer relationship management, marketing, and analytics with integrated library system (ILS) functionality, such as circulation and acquisitions. Wise is different; it's designed around people, not the collection. Wise supports libraries' continued shift into dynamic centers of activity and expands the impact libraries have on their communities.
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