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Browse Library FAQs

I wrote a suggestion last week and no one has emailed me to respond to my suggestion?

Please contact the General Information Desk at the main library. The librarian at the general information desk will follow up the suggestion with the complaints/suggestions team. Reference Guide

Bibliotheca Alexandrina Complaints
Last Updated: 07 December 2025 | 0

I need some information about the new library building and its design?

The new library building was designed by the Norwegian office: Snøhetta, and implemented by Egyptian construction companies. You can learn more about library architecture through the following book, which is available in the following electronic version: Serageldin, Ismail. A Landmark Building: Reflections on the Architecture of the Bibliotheca Alexandrina. Alexandria: Bibliotheca Alexandrina, 2007.
http://www.serageldin.com/Attachment/G7o9qBkVz8_20150209111514653.pdf
Reference Guide

Last Updated: 07 December 2025 | 0

What activities does the children's library provide?

For more information about the activities of the Children's Library, you can refer to the following library website:
https://www.bibalex.org/Libraries/Presentation/Static/13150.aspx
Reference Guide

Children's Library Activities
Last Updated: 07 December 2025 | 0

I lost one of my belongings on the second lower level (B2), what should I do?

If you have lost an item today, please inquire at the Information Desk on the second lower level (B2), as it may have been handed over to the librarian by a library visitor. Otherwise, please note that lost and found items are handed over to the Library's Internal Security Department, so you may inquire about your item at the Staff Entrance on the ground floor (E). Reference Guide

Last Updated: 07 December 2025 | 0

We need this book (×××) to be donated to our organization.

- If the publisher is the Bibliotheca Alexandrina: In this case, It may be possible through the library’s exchange policy, and the Gifts and Donations officials are contacted. - If the publisher is not the Bibliotheca Alexandrina: It may be difficult to donate it. This depends on whether the book has an additional copy or a number of copies to be donated. Also, contact the Gifts and Donations officials and the organization that requests the book to be donated or exchanged with it. Reference Guide

Last Updated: 07 December 2025 | 0

I tried to print but it didn't work, and I also lost the documents and information that I was supposed to print, what should I do?

The responsible librarian uses the printing master card available in his/her charge or available at the near level in cooperation with the copying centers, noting that the extraction and recharging of the printing cards is done through the copying centers on the second lower level (B2) or fourth lower level (B4). Reference Guide

Bibliotheca Alexandrina Printing
Last Updated: 07 December 2025 | 0

Question from a publisher who wants to Sell books to the library?

Please contact the Library's Collection Development Section. Reference Guide

Last Updated: 07 December 2025 | 0

How to work in Bibliotheca Alexandrina?

Bibliotheca Alexandrina has stopped receiving electronic and printed copies of CVs, and applications for vacant positions in the library are now made through the library’s website, where vacant positions are announced, and the applicant can fill out the data form for each position through this link: https://www.bibalex.org/ar/jobapplication/currentactivejobs You can also follow our Facebook page to view announcements of volunteering and training opportunities in the main reading hall. Reference Guide

Last Updated: 07 December 2025 | 0

How to extract the ISBN of a book? (Question from an author)?

Through the National Library and Archives in Cairo, Nile Corniche, Ramlet Boulac District. Reference Guide

Bibliotheca Alexandrina Services
Last Updated: 07 December 2025 | 0

When does the library open in December?

The library is open during December from Sunday to Thursday, from 10:00 AM to 7:00 PM. It is closed on Fridays, and on Saturdays it is open from 10:00 AM to 2:00 PM.

Other Activities
Last Updated: 07 December 2025 | 0