The Visits Department aims to reinforce interaction with visitors by answering all their suggestions, inquiries and complaints.


In order to facilitate the procedure, you can send your suggestion, inquiry or complaint, by any of the following methods:

Feedback Form
• E-mail: Suggestions@bibalex.org
• Feedback Form at the Reception/ Guided Tours Desk
• Phone: (203) 483999 Ext. 1577


In case you wish to receive a reply for your input, please clarify your preferred method; phone, e-mail or courier.

You can kindly follow up with the Suggestions and Complaints Unit through the serial number that you receive after registering your suggestion, inquiry or complaint.