The Visits Department is pleased to receive your suggestion, inquiry or complaint by choosing any of the following methods:

  1. Online Form
  2. E-mail: Suggestions@bibalex.org
  3. Feedback form at the Reception/ Guided Tours Desk
  4. Phone: 03-4839999                   Ext. 1577

Once we receive your suggestions by any of the above methods; the Suggestions and Complaints Unit begins immediately to forward the suggestions to the concerned departments. Afterwards, we proceed with answering the suggestions directly after getting the appropriate reply.

Last but not least, we hope to reach your full satisfaction through answering all your inquiries and problems.