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The match between motivation and performance management of health sector workers in Mali

Document type: article
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Abstract: Operational research was conducted in Mali to describe the factors motivating and demotivating health workers in Mali and match the motivators with the implementation of performance management. An exploratory qualitative study was followed by a cross-sectional survey, during which 370 health workers were interviewed. The study population consisted of health workers of eight professional groups. It was found that the main motivators of health workers were related to responsibility, training and recognition, next to salary. These can be influenced by performance management, including job descriptions, supervisions, continuous education and performance appraisal. Performance management is not optimally implemented in Mali, as job descriptions were not present or were inappropriate; only 13% of interviewees received 4× per year supervision, and training needs were not analysed. Some 48% of the interviewees knew their performance had been appraised in the last two years; the appraisals were perceived as subjective. No other methods were in place to show recognition. It was concluded that the motivation of staff could be improved by matching performance management activities to motivators identified by operational research.
Authors: Dieleman, M. , Toonen, J. , Touré, H. , Martineau, T.
Country: Mali
Category: Research
ISSN: 1478-4491
Volume: 4
Journal: Human Resources for Health
Keywords: health services , human resource management , policy
Language: eng
Organization: KIT - Royal Tropical Institute
Year: 2006
Region: Africa South of Sahara , West Africa , Africa
Right: © 2006 Dieleman et al. This article is licensed under a Creative Commons Attribution License.
Subject: Health and Nutrition
Title: The match between motivation and performance management of health sector workers in Mali